Student Services and Support Hub

Students are at the centre of everything we do. Explore the many services, resources and ways in which we can support both potential, current and graduated students.

The Mind Lab is committed to providing high quality, innovative learning opportunities, and encompassed in this is our commitment to learner wellbeing and safety. Learners are at the centre of all that we do, and enabling all learners to feel secure and their wellbeing enhanced through study is a priority.

Our Learner Wellbeing and Safety Strategic Goals:

  • Provide an inclusive and safe learning environment (both in person, and online) that enables diverse learners to thrive as individuals and key members of their communities.
  • Proactively engage with learners and stakeholders to ensure continuous improvement of learner wellbeing and safety policies.
  • Support learners and alumni, both in New Zealand and globally, in responsive, inclusive, culturally appropriate ways to create a strong sense of connection and community.

We regularly review our practices to ensure that we continue to meet all outcomes of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. Our latest self-review report can be found here and outlines the steps taken to evaluate and actions identified to continue to improve our practices.