Louise Yang

Student Experience Manager

If you’ve signed up for our popular Digital Skills for the Workplace programme, you’ve most likely been in touch with Louise. She’s a vital member of our student support team, working across enrolments and our learning management system for The Mind Lab and Tech Futures Lab. This means not only is she helping learners begin their journey, but she’s checking in to make sure they can access all the content and information along the way.

In her spare time Louise is also secretary and associate member of the NZ Qigong and TCM Association, although with the amount of time she puts in to help our learners, we’re not sure how she has spare time!

With a Bachelor of Business Studies and a Postgraduate Diploma in Banking, both from Massey University, Louise is a lifelong learner at heart. Which makes her the perfect fit for The Mind Lab! She sees the future of education as sitting firmly in digitalising and innovation – and how these aspects can work together to constantly push the industry forward. 

Louise’s approach to her work is incredibly student-centred, she works hard to make sure everyone who enrols with us or uses our learning management system has the best possible experience. She’s incredibly efficient and conscientious, which all of us who have crossed paths with her have experienced in every interaction, and she will ensure every task she’s given is seen through to the very end. Having someone we can depend on 100% of the time in such an important role makes all of our lives easier, and undoubtedly for our learners too!

If her life was a song Louise would be turning ‘The Climb’ by Miley Cyrus up loud. This just reinforces her incredible ability to take everything in her stride and keep pushing for good outcomes for our learners. 

Connect with Louise on LinkedIn