Current Students

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Ako and Mai are Māori words, and should be pronounced as such. Phonetically, the sounds are similar to "Ah-kor" "My". Watch this quick video to hear the pronunciation. Or check out Māori dictionary to hear the individual words.

Te Mihinga Komene shared that Ako Mai in it's essence 'Ako Mai' means 'Learn with us'. 'Ako' is the reciprocal way of learning and teaching. Everything that is learned, is taught and everything that is learned, is shared. 'Mai' is here, towards us, with us.

Learners get access to Ako Mai in the week leading up to the start of their course. You'll receive an email from - make sure to check your Junk, Promotions and Spam folders. If you still haven't received it, please email and the team will be able to help you.

Ako Mai is the new learning management system created for The Mind Lab and Tech Futures Lab. Ako Mai was launched in September 2021 and eventually will be the platform for all courses and programmes across the two organisations.

The Portal is the original learning management system for learners.

If you've forgotten the password for your Ako Mai account, you can reset it at you just need to type in your email address and click 'Reset password'. You'll then be sent an email with a link to reset it.

Our learners are at the heart of everything we do here at The Mind Lab, and we take all student concerns extremely seriously. If you have any concerns or would like to appeal a decision, you can find relevant policies and processes outlined in the  Student Complaints and Appeals Policy and Procedure.

For any further information about this policy or process please contact: or phone: (09) 964 4444

If an unforeseen circumstance impairs the ability of a student from doing well on an assessment (including submitting an assessment on time and/or giving a presentation), students are able to apply for a Special Assessment Circumstance (SAC) with relevant evidence within 5 working day of the assessment item due date. Please contact your programme coordinator below, to request a SAC form.

For Postgraduate Certificate students:
For Master of Contemporary Education's students:
For Master of Teaching & Education Leadership students:

We will send out dates and time for your graduation ceremony via email, so please make sure you are checking this channel frequently. If unsure, you can also check our events page for any upcoming ceremonies and see if your cohort is included. Details for graduation will be updated on the website as soon as they have been confirmed.

Your Student ID is sent to you in your application confirmation email. If you’ve lost it, fill in your name and email below and we will send your Student ID to your email (please use the same email address below as the one which you enrolled with). Or alternatively, you can contact or call 09 964 4444.